We would like to thank you for making the purchase of our property a positive experience. Your local knowledge and advice was invaluable to us and much appreciated, given we were living interstate during most of the process. Your friendly, down to earth nature and sense of humour also made such a stressful time more enjoyable.
To our delight, you successfully seal a tricky negotiation so that all parties were happy. You always kept in touch and promptly answered our endless questions. Your level of professionalism shone through at all time and as a result, we would love to deal with you again in the future.
We would also like to thank Kate, who was also always friendly and professional whenever we range the office or needed to email. What a wonderful team you guys make!
G & B Parrish
After recently purchasing our first home through First National Sarina I am glad we chose them as our agent. The service I received from Greg especially was second to none, he kept me up to date and never made me feel as though I was a bother at all. The Team there is fantastic to deal with also, no sad faces when you go to the office. I would happily recommend a purchase from First National.
To the team at First National Sarina,
Thank you for ensuring a smooth process with my new rental. I especially appreciate the courteous professionalism of Sarah Beveridge, and the always lovely and polite Timonee Baker.
Thank you so much for your wonderful helps in our purchase of our block. We found you to be very professional, extremely prompt in your reply to any of our questions and you were always on time when we had an appointment. I think you are a very approachable salesman who made us feel very comfortable during all stages of our purchase.
We will definitely deal with First National and you again.
We are very, very happy with everything. Thank you, thank you.
T & T Smith
I just wanted to say thank-you once again for selling our property so quickly and give you some positive feedback. I always think people only let people know negative feedback & forget about the positive.
We did have a rapport with you because you did sell our shed for us and we did buy this property off you quite some years ago. But even if this had not of happened we would have wanted you to sell our property for a few reasons.
I did ask another agent to do a market appraisal, which they came to the house but I received nothing from them and no follow up call. Whereas you called us with the market appraisal and also emailed AND posted a hard copy.
You then gave us a bit of time and then followed up with another call without being too pushy.
You were very understanding towards us considering I particularly was very emotional about is sale.
You certainly do your research and know your stuff! Every other property I mentioned to you to compare to ours (many were not listed with you), you knew everything about them which filled us with confidence and showed you really know what you are doing. On the other hand the other agent couldn't even remember some details about a house they had just recently sold!
Leaving me with many questions about their research and skills.
The main thing I found is that whenever I talked to other people about selling our property and who it was listed with, most people said they had either dealt with you and said you were fantastic or had never dealt with you but had heard you were very good. So you have a very good name for yourself around this area!
Anyway enough of my rambling. Thank you once again and we hope you have a relaxing Christmas and all the best for 2013.
Regards L. Austin
Thank you so so much for making the purchase of my first place an easy and smooth process :)
And thanks for putting up with all my questions. Many many thanks.
For the last 14 months or so we have been renting a storage shed through your office.
During this time I have been dealing with Kate Campbell and I just wanted to drop you a line to let you know what a pleasure it has been to have dealt with Kate during this time.
She has always been so professional and helpful with anything that I have had to do with the leasing of the shed with her. From changing from a larger shed to the smaller shed, the insurance, the account for the shed and lastly when we were vacating, nothing has ever been a problem.
Although we no longer have our gear stored in the shed and therefore no longer need to communicate with Kate, I would recommend her readily and also your company with regard to the storage shed rentals.
Also I would like to take this opportunity to mention that when we were selling our property and had listed it with Kate Craig, we also found dealing with Kate Craig a great experience.
I am sure that you realise how valuable these young women are to your organisation however I just wanted to let you know from a personal perspective, how much we appreciated it.
I would heartily recommend your company should anyone want either a storage shed or an agent for selling a property.
May you and Wendy continue to enjoy a successful business – with employees like Kate Campbell and Kate Craig, I am sure that you will.
Yours sincerely, A. Galea
...wanted to say a few words to thank you for your exemplary professionalism, you have been outstanding. You have gone the extra mile in every possible way.
Thank you so much for all you do.
S & P Moran
Thank you for all your help with the buy of our new house. You have been a great help in the whole house hunting process. Now all is done, we can sit back & enjoy…
Regards, Amy & Greg.
It is our pleasure to extend a warm & truthful reference in regards to our experience with agent Kate Craig & the team at First
Throughout the process of buying our most recent property, we found Kate to be very professional & informative in all areas, from local community attractions to the more serious aspect of the contract and legal requirements. We felt very comfortable at every stage & were impressed that all our needs were meet promptly and without delay. We also had complete trust and faith in Kate’s negotiation skills, we agreed with her approach between both parties, professional, honest & without pressure. We believe that Is why we obtained such a great outcome.
We will also add that the service received from the admin staff was second to none. Kate Campbell and Timonee Baker were also professional, friendly & very knowledgeable. It is very clear that Principal Russell Pollock has an extremely well appointed team & it was our pleasure to have them assist us in this purchase. We will most certainly
recommend Kate & the team to our friends, family & work colleagues.
Yours Sincerely, K. & T. Wiezel
… Job well done guys! Greg is a great asset to this business. Greg goes above & beyond to help me find what I needed & to get a quick sale…. Thanks Greg again.
Dear First National
Many thanks for the enthusiasm, energy and patience you brought to the tasks of selling our house – and that was just at the initial meeting. The whole process was conceived and carried through to a successful completion with flair and consummate professionalism. For that we thank you and your wonderful team at First National. We also thank you all for being such a job to deal with. Good on you First National. You are our dream real estate agent!